Providence

profile

I have over 170 years of experience in innovating healthcare in my mission to build health for a better world.

My tech innovation journey in India began in 2020, and I have since completed nearly 10 years’ worth of complex technology transformation programs in just 4 years to help deliver more equitable, accessible and affordable care across our 51 hospitals and 1,000 physician clinics in the Western U.S.

122,000 caregivers (employees) share my values of Compassion, Dignity, Justice, Excellence and Integrity to build a culture of excellence.

Areas of Expertise

Artificial Intelligence

Engineering

Cloud

Analytics & Data Science

Cybersecurity

Clinical Applications

Product Innovation

Digital Consumer Experiences

Work Experience

Grew into a team of 1400+ caregivers in 4 years
Launched a new Hyderabad facility providing world-class employee experiences
Built an AI Center of Excellence for our clients, along with AI solutions like ProvidenceChat, a secure in-house alternative to ChatGPT.
Delivered innovative, impactful global initiatives including:
Trusana, a whole-person virtual care platform

A groundbreaking SD-WAN project to accelerate digital transformation

Matured Azure capabilities to support sensitive cloud-based health services

Telemetry solution for EHR and third-party apps data transfer with auto-healing capabilities

50+ automation projects, saving 120,000 hours
Onboarded ~160 campus graduates via university campus hiring program ‘LEAP’
Launched THRIVE, a return-to-work program for women on a career break
Strengthening R&D muscle to build new products and create IPs
Helping the Catholic Health Association of India (CHAI) transform with data insights, automated patient experience, and more

Created ‘Caregiver First’ employee experiences, ensuring that holistic well-being is a global top priority
Established a global operations model for Cyber Security, Technology Infrastructure, Service Desk, and Clinical Operations for round-the-clock services and monitoring
Accelerated to "Cloud-First" modern infrastructure by migrating 3109 servers across 650 applications to the Cloud
Partnered with global teams on Providence’s critical large-scale programs such as OneERP and OneEHR – among the largest digital transformation programs in US healthcare. Implemented a single Oracle Cloud ERP across our network – the largest Oracle implementation in US healthcare.
Onboarded ~290 campus graduates via university campus hiring program ‘LEAP’
Built a sustainability dashboard for Providence’s WE ACT environmental stewardship program
Extended global capabilities model to other US health systems, welcoming on board AdventHealth as a partner

Skills & Interests

Completed 1300+ hours in community volunteering till date

Creating strong tech communities of practice for knowledge sharing and innovation

Championing inclusion and promoting mental health, with award-winning programs

Passionate about growth through learning, with year-round L&D programs like Providence’s Healthcare Learning League, training at every career stage; free online learning, and education reimbursements

Organized an in-house tech roadshow; set up a Caregiver Experience Lab for a hands-on view of clinical workflows to design better solutions

Constantly improve myself by getting feedback, finding support through Employee Resource Groups and special programs like ProvMentorship, and having fun and honing my skills with special interest groups from sports to public speaking to culture, and more